Let's talk delivery.
Our team is always ready to assist you.
Phone
Hours
Mon–Fri: 9am–5pm
Address
15th Floor, Wing “B”, PSSF Millennium Tower II
P.O. Box 71770
Dar es Salaam, Tanzania
Questions & answers
Frequently asked questions
Everything you need to know about sending and tracking parcels with DROP-IT in Tanzania.
What is DROP-IT?
DROP-IT is a courier and parcel delivery service in Tanzania. You can book a courier, set pickup and drop-off points on the map, track your rider live, pay with mobile money, and get real-time delivery updates from pickup to drop-off.
Where does DROP-IT operate?
DROP-IT currently operates in Dar es Salaam, Tanzania, and is expanding to more areas over time.
How do I send a package with DROP-IT?
Create a delivery request in the DROP-IT app, set your pickup and drop-off points on the map, and get matched with a rider. You can also drop parcels at a collection point. You receive a tracking number before delivery begins.
How can I pay for a delivery?
You pay securely with mobile money through AzamPay, including Mixx by Yas (Tigo), M-Pesa, Airtel Money, HaloPesa, and Azampesa. No cards are required.
Can I track my delivery in real time?
Yes. You can follow your rider on the map in real time, see live ETAs, and get instant notifications when your parcel is picked up, out for delivery, and delivered.
Is there a DROP-IT app?
Yes. DROP-IT is available as a free app on the Apple App Store for iPhone and iPad and on Google Play for Android.
Does DROP-IT support businesses?
Yes. Businesses can partner with DROP-IT for bulk delivery, pay-later billing, and invoicing, with dependable logistics support in Dar es Salaam.
How do I contact DROP-IT?
You can reach DROP-IT by phone or WhatsApp on +255 790 711 391, or visit the office at PSSF Millennium Tower II, Dar es Salaam, Tanzania. Support is available Monday to Friday, 9am to 5pm.